FAQ
Ordering
Can I cancel my order?
We completely get it, we change our minds too! While we wish you could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) become damaged in transit, make sure to notify us within 30 days of receiving the order, so we can help you.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout. Adult Signature is required upon receipt of the product.
No Returns once an order has been shipped or delivered.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. It could take upto 5+ days to fulfill an order.
Once your order is fulfilled, you will receive an email notification with your tracking information (in some cases the tracking is delayed due to sync times).
You may experience slight leakage issues and in some cases issues with wax (specific bottles) with some orders.
Not all packaging is as seen on the sight (please Contact Us) for clarificaiton. If your order comes with a box we will do our best to get it to you in the best possible condition.
We do not accept returns on alcohol, although if your item qualifies for a return please note shipping fees are non-refundable in the case of returns.
If we discover that what we shipped you was an error on our part it is up to you to ship the order back to us and we will re-inburse you for the shipping charges as well as whatever was returned.
For More Check Out Our Privacy Policy & Terms of Agreement!
Do you ship overseas?
At this time we only ship within the USA, we unfortuneatly do not ship all over the world.
Shipping costs will apply, and will be added at checkout.
Get in touch
Have questions about your order, or a general enquiry?